01
Listening.
We start with a conversation. Goals, audience, starting point and resources: we understand where you are and where you want to go before proposing anything.
What you getA shared view of your goals.
Method
Our method. From first meeting to results.
Every project in our portfolio follows the same path. We bring the same care to everyday communication: seven clear steps, one point of contact, decisions made together.
Scroll the journey
Seven steps, one journey.
Each stage has a clear purpose and a concrete result you can see and approve before we move on to the next.
02
Analysis.
We study your social profiles, website and competitors, and distil a clear summary of what works, what is missing and where the opportunities lie.
What you getA clear picture of strengths and room to grow.
03
Strategy.
We define tone of voice, channels, themes and the editorial plan, and approve them together: nothing starts without a shared direction.
What you getApproved tone of voice and editorial plan.
04
Identity.
We turn strategy into a visual system for your content: graphic style, formats, templates and rules of use. This is where brand design becomes recognisable in every post.
What you getTailored guidelines and graphic templates.
05
Production.
Graphics, copy, photos and videos take shape in your brand’s language, with a simple, transparent approval calendar.
What you getFinished content, reviewed and approved by you.
06
Publishing.
We publish on the agreed schedule and look after your community: every comment and message gets a reply true to the brand.
What you getA consistent, well-kept presence on your channels.
07
Measurement.
We share clear, regular reports, compare results with goals and adjust the plan. Then the cycle begins again, sharper each time.
What you getClear reports and an always up-to-date plan.
What you can expect.
One point of contact.
You always speak to one person at Dilemmi, who knows your brand and coordinates the team for you.
Clear timelines.
A shared calendar, agreed deadlines, approvals without surprises.
Measurable results.
Goals set at the outset and checked against data, not impressions.
Portfolio
One method, every project.
Identities for public institutions, rebrands for long-established names, ongoing communication for local businesses: the scale changes, the way we work does not.
First step
Let’s talk about your brand.
It all starts with a meeting. Tell us where you are starting from, and we will work out the rest together.